Surgical services is typically one of a hospital’s major revenue generating departments (service lines). When it is not meeting performance expectations, an ops assessment and reengineering process may be needed to bring performance in line with expectations.

Surgical services reengineering can lead to improved workforce dynamics as well as measurable improvements in:

• Surgeon and patient satisfaction
• Efficiency and productivity
• Quality

• An operations assessment of all Surgical services departments
• Summary report with recommendations
• Formation of work teams to address recommendations
• Work flow reengineering
• Outcomes monitoring

Surgical Results Assessment and Reengineering
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