Results: Surgical Services Assessment and Reengineering

Goals:

  • Increase efficiency, patient throughput and both physician and staff satisfaction
  • Develop system-wide surgical services plan
  • Generate OR backfill plan after volume shift to newly-opened ASC
  • Improve staff productivity and utilization of resources

Results:
  • Surgical services plan for health system's five OR locations
  • Measured improvement in:
    • Physician satisfaction
    • Turnaround time
    • Utilization
    • Staff productivity
  • Reduced surgical services expenses by almost $300,000 through standardization and improved efficiency
  • Surgeon-specific case cart delivery system