Results: Emergency Department Improvement
Goals:
- Identify issues affecting department service
- Reengineer department to improve patient satisfaction, reduce wait times and improve efficiency
Results:
- A redesigned triage system.
- Reduced length of stay
- Reduced turnaround times
- Reengineered triage process that provided
- Zero wait times for emergent cases
- Thirty minutes or less wait times for lower acuity patients
- Bedside registration
- Reduction in patient flow process bottlenecks
